Frequently

Asked 

Questions

1. Who can use this website?

Canadian adults aged 19 or over. 

Only registered members of Dr420Express.com who are approved to be aged 19 and over can order via Dr420Express.com.

2. Does this really work?

Yes! We have been in the business for over 9 years, and we have never had any issues with our clients.

3. Do I have to use my real name and information?

Yes, we strongly recommend the use of your real name to ensure the arrival of your package. We cannot guarantee the arrival of your package if you use a fake name/address.

All packages are Odourless, Discreet and Professional. State of the art vacuum technology is used to ensure 100% odour control.

 

4. Do you ship outside of Canada?

Unfortunately, we are only shipping to Canadian addresses at the moment.

 

5. How long does shipping take?

1-3 Business days, tracking provided. We use priority shipping ONLY.

6. What if someone opens my package?

Canada Post enforces the Canada Post Corporation Act policies very strictly, and we have yet to have any instances of such cases.

Rest assured! 

7. Do you take PayPal or a Credit card?

We currently only accept payment via Online Interac Email Transfer (EMT) with Canadian banks only.

8. What do you do with my information?

Your privacy is our utmost concern. Dr420Express.com ALWAYS respects the privacy of its users, and we are fully committed to protecting your personal information. We only use your information to verify you are over the age of 19+.

All personal data are deleted from our platform once your account has been approved.

9. What happens if my package goes missing?

We take pride in ensuring each order gets delivered, and we currently have a perfect record of delivered orders.

We have never had an order breached or go missing.

In the very rare event an order goes missing, please contact info@dr420express.com for a refund.

Live Delivery Tracking Now available. Delivery Orders dispatch 1-2 hours after order is placed

Need help? Text us at 647-696-6004

Free Shipping on orders over $75, Free Delivery over $150