Frequently

Asked 

Questions

1. Who can use this website?

19+ Canadian Adults. Only registered members of Dr420Express.com who are approved aged 19 and over can order via Dr420Express.com.

2. Does this really work?

YES! We have been in the business for over 9 years and we have never had any issues with any of our clients.

3. Do I have to use my real name and information?

Yes, we highly recommend the use of your real name to ensure the arrival of your package. (We cannot guarantee the arrival of your package if you use a fake name/address). All packages are OdourlessDiscreet and Professional. State of the art vacuum technology is used to ensure 100% odour control.

 

4. Do you ship outside of Canada?

Unfortunately we ONLY ship to Canadian addresses.

 

5. How long does shipping take?

1-3 Business days, tracking provided. We use priority shipping ONLY.

Orders before 4pm(EST) will be shipped out at the same day. (Remote area's may take longer to arrive) 

You will receive a tracking number within 24 Hours of payment.

6. What if someone opens my package?

Canada Post Corporation Act enforces their policies very strongly, and we have never had this occur. So don't worry!

7. Do you take PayPal or Credit card?

We currently only accept payment via Online Interac Email Transfer (EMT) with Canadian banks only.

8. What do you do with my information?

Your privacy is our #1 concern. Dr420Express.com ALWAYS respects the privacy of its users, and is fully committed to protecting your personal information. We only use your information to verifying you are over the age of 19+. All personal data are deleted from our platform once your account has been approved.

9. What happens if my package goes missing?

We take pride in ensuring each order gets delivered.

We have a perfect record of delivered orders.

We have never had an order breached or go missing.

In the very rare event an order goes missing, please contact

info@dr420express.com for a refund.

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